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Returns & Exchanges Policy

We want you to be completely satisfied with your purchase. Please review our policy below.

Return Policy

We accept returns within 14 days of delivery for most products. Items must be in their original condition with all packaging and accessories.

Eligible for Return

  • Product is in original, unused condition
  • All original packaging, accessories, and documentation included
  • Return initiated within 14 days of delivery
  • Product has not been damaged or modified

Not Eligible for Return

  • Perishable goods, fresh produce, and dairy products
  • Items with broken safety seals or opened packaging
  • Products damaged due to misuse or improper storage

Exchange Policy

We offer exchanges for defective products or if you received the wrong item. Exchanges are subject to product availability.

Exchange Process

  1. Contact our customer service within 14 days of delivery
  2. Provide your order number and reason for exchange
  3. Ship the item back in its original packaging
  4. Receive your replacement item once we process your exchange

Processing Timeline

14 Days

Return Window

You have 14 days from delivery to initiate a return or exchange

3-5 Days

Processing Time

Returns are inspected and processed within 3-5 business days

7-10 Days

Refund Timeline

Refunds are issued to your original payment method within 7-10 business days

Need Help?

If you have any questions about returns or exchanges, please contact our customer service team or view your order history.